Installed by Us.
Supported by Us.

We've installed systems across hundreds of properties in North East India. We know what breaks, when it breaks and what the impact is when it does. Our AMC and support services are built on that experience — not a call centre script.

Talk to Us About AMC → See Our Projects ↗

33+

Years of Service

6,000+

Clients Served

95%+

Client Retention

Maintenance Plans3 Services Monitoring & Upgrades3 Services

01 · Maintenance Plans

Support That's There
Before You Need It.

Most IT failures aren't sudden — they build up. Preventive maintenance catches problems before they cause downtime. Our AMC contracts are built around keeping your systems running, not around billing you when they don't.

Annual Maintenance Contracts (AMC)

Fixed annual cover for all systems we've installed — CCTV, networking, ACS, AV and telephony. One contract, one point of contact, no per-call surprises.

Preventive Maintenance Visits

Scheduled on-site visits — typically quarterly — to inspect, clean, test and log every system. We find the fault before the fault finds your guest at check-in.

Breakdown Support & Escalation SLA

Defined response times — remote diagnosis within the hour, on-site engineer within four. We don't make you chase — you log a ticket and we call you back.

02 · Monitoring & Upgrades

We Watch It So
You Don't Have To.

Technology dates. Staff change. Systems that were cutting-edge three years ago need attention today. We stay involved — monitoring, training and planning the next refresh so nothing gets left behind.

Remote Monitoring & Alerts

Key systems monitored remotely — network uptime, NVR storage, UPS health and firewall status. Alerts come to us first. We fix it before you know it happened.

Staff Training & System Handover

Every project ends with a proper handover — hands-on training for your team on each system, documented SOPs and a walk-through of what to do if something goes wrong.

Technology Refresh & Upgrades Planning

We track end-of-life dates for your hardware and firmware, flag what needs replacing before it becomes a problem, and help you plan the budget for it — no sudden surprises.

Why AMC with L Fusion

We Installed It

We know your systems inside out — because we put them in. No time wasted explaining the setup to a third party who's never seen it.

We Monitor Remotely

Key systems are watched around the clock. We catch issues before they surface — often before you're even aware anything was wrong.

We Respond Fast

Remote diagnosis within the hour, on-site within four. When something breaks at 11PM before a high-occupancy weekend, you need someone who picks up.

Properties We Support on AMC

Fortune Hotels Courtyard by Marriott Mayfair Hotels & Resorts Ramada Encore Summit Hotels & Resorts Hiland Hotel Siliguri Hotel Saffron Crest Jagjeet Hotels

We Support Properties Across

Hospitality Healthcare Real Estate Manufacturing Education

Talk to Us About AMC →

Already Have Systems Installed?
Let's Keep Them Running.

Talk to us — we'll understand what you have, what needs attention and what a support plan looks like for your property. No obligation.

Talk to Us About AMC →

No Obligation · No Cost · Technology Leaders Since 1992

Installed by Us.Supported by Us.

Support That's ThereBefore You Need It.

We Watch It SoYou Don't Have To.

Already Have Systems Installed?Let's Keep Them Running.

Thank You

Installed by Us.
Supported by Us.

Support That's There
Before You Need It.

We Watch It So
You Don't Have To.

Already Have Systems Installed?
Let's Keep Them Running.